We're here if something looks off.

How does connecting my inbox work?

You can either connect your Gmail account (a one-tap, read-only OAuth grant — Grace can read booking-related messages but never sends mail as you and never touches anything outside your inbox contents), or forward your studio confirmation emails to a unique Grace address without connecting an account at all. Forwarding works from any provider and any device, including if your workplace disables third-party account connections.

Why didn't Grace catch a booking, or why did an alert not fire?

A few common causes: the confirmation email hasn't arrived at the connected/forwarded address yet, the studio uses a sender format Grace doesn't recognize yet (these land in an in-app "needs your look" list so you can add them manually), your Gmail connection expired and needs reconnecting, or a push notification was delayed or filtered by your device. Every deadline alert always also goes to your email as a second channel — check there first if a push didn't arrive.

How do I cancel my Grace Pro subscription?

If you subscribed through the App Store, go to your iPhone's Settings → your name → Subscriptions → Grace, and cancel there. If you subscribed through the web-billing link, use the "Manage billing" link in Settings inside the app. See the Terms page for the full billing policy.

How do I delete my data?

In the app, go to Settings → Delete account, which removes your extracted booking data, any stored raw email, and your account. You can also request deletion by emailing privacy@trygrace.app from your account's email address. See the Privacy Policy for exactly what's deleted and any limited exceptions.

Does Grace work outside the US, or on Android?

Not yet — Grace v1 is US-only and iOS-only. There's no timeline to share for other regions or platforms yet.

Is my email content used to train an AI model?

No. Booking extraction that uses an LLM step runs per-user, only to pull out your own booking details, and is never used to train any model. See the Privacy Policy for the full explanation.